Want to return your product? Check out our terms and conditions for returning or replacing products ordered from TurntableWave below.
General Policy:
We have different return policies for our in-house products, including lo-fi vinyl and other items such as turntables, cartridges, and tools.
For Lofi Vinyl:
We only accept returns in case the vinyl record is broken or warped. For any other queries, contact us.
Note: Once the return is accepted, we will issue a refund to the original payment source or store credits within 14 days of receiving the product at our warehouse. The return period is open for 7 days after the product is delivered to you.
For Turntable and Other Products:
Not satisfied with the product or received a defective item?
Don’t worry.
We accept returns or replacements within 14 days of the delivery date.
- For unopened products, you will get a full refund to your original payment method.
- For opened products, you will get a full refund in the form of store credits, which can be used for further shopping on TurntableWave.
Note: The return shipping costs will be covered by the customer unless the product is defective or damaged.
For any queries or questions, feel free to contact us.
